Frequently Asked Questions
How do I figure out the size of my embroidered patch?
Use the “average” method to determine size. Draw a rectangle around your design. Add height to width and divide the sum by 2. Example: a design 4″ tall and 3″ wide = 7″. Divide 7″ by 2 to get a 3 1/2″ patch.
How long is patch production?
Production time runs about 3 weeks on new orders. Allow time for shipment. Inquire for rush service.
What is digitizing?
The term applies to the process of “converting” art into embroidery machine code. This is the code that guides the machine as it stitches.
Are there setup charges?
There are no setup fees for embroidered patches for quantity 50+. The price you see is the price you pay. There *MAY* be a fee for under 50 pieces depending on art services needed.
Decals *MAY* require an art charge if your art is not suitable.
Send us your art file via email attachment for a free, no obligation evaluation.
What patch options are available?
We offer sewn Velcro, Heat Seal, Metallic Thread, or using Felt as the base embroidered material. We can also do woven patches depending on the design.
What do I need to do to get my patch made?
Send a decal, patch, photograph, clear sketch, or jpg/bmp file. A patch is needed for best color match.
How long is vinyl decal production?
Decals are generally produced and shipped 5-10 working days from your approval of art. Allow time for shipment.
What do I need to get my decal made?
Send a decal, patch, photograph, clear sketch, or jpg/bmp file. Vectored art is best but we can often work with any high resolution file (300 dpi at size).
How long is coin production? What do I need to get a coin made?
Coins generally take 4-6 weeks in production after approval of art. Send us your art file, patch, decal or sketch and we’ll send back art via email attachment. We’ll refine this until you are satisfied. Coins, lapel pins, charms and key fobs have die charges associated with them. These charges vary according to size, shape, etc.
What payment methods are accepted?
We accept payment via MasterCard, Visa, GPC, and Check/Money Order.